At AMETEK Powervar, we`ve always believed that our solutions are only as good as the service and support that stands behind them. Service both before and after the sale is part of Powervar`s reputation.
Here`s a sample of what you will receive.
Engineering Support – To help you select the right solution to do the job, you can count on Powervar to provide all the technical assistance you`ll require. Every one of our sales professionals is equipped with all the tools necessary to identify the right solution for your application. From evaluating your application to determining operating voltages, configurations, and measuring power requirements, your Powervar representative will cover all the bases to make certain the solution fits the job. And your Powervar representative always has the full engineering resources of Powervar at his disposal.
Application Support – Specifying a solution is only the beginning. Sales personnel need to know how to relate the benefits of power protection to their customers. Service personnel need to know how to install the protection solution correctly. Marketing personnel may require assistance with presentation materials, sales collateral, and product postioning. Whatever the need, Powervar provides specialized training and assistance so that your company will achieve success with our solutions and achieve it faster and more profitably.
On Site Support – At Powervar, we believe so strongly that our products will save you time, money, and headaches that we`re willing to make you this Support Promise. Any time a Powervar product (or products) is properly installed and used according to our specifications and the performance fails to meet expectations, Powervar promises to make personnel available on-site, at no cost for time, travel or related expenses. Powervar promises to evaluate the site, identify the source of problems, and recommend appropriate corrective measures.
Depot Repair Service – In spite of outstanding product quality and industry leading product warranties, there will always be those instances where a Powervar product may require service. Powervar maintains fully equipped and stocked depot service facilities at our locations in the United States and the United Kingdom where we offer battery replacement, UPS refurbishment, and repair of damaged power conditioners and UPS products. Contact our Service Department for assistance.